Delivery fees are an additional cost beyond the product sale price and will be calculated and displayed at checkout. However, if you choose to pick up your order locally, no additional delivery cost will apply.
Orders are dispatched within 3 business days after full payment has been received. For Sydney deliveries, SnugHomeLiving uses its in-house team or local couriers. For interstate orders, we partner with reliable third-party couriers, and tracking information will be available through the courier's website.
Couriers offer door-to-door delivery only. Please ensure someone is available to assist if the item needs to be moved indoors or upstairs, as couriers do not handle indoor placement.
We recommend inspecting your order upon arrival. If there are any issues or damages, please contact SnugHomeLiving immediately for assistance.
Customers in Sydney may pick up orders directly from our warehouse. Please note that no assembly service is provided.